Client Success Executive

Client Success Executive

BCR/WD/11070

£26,000-30,000, OTE 35-40K

Birmingham (mostly remote)

Bell Cornwall Recruitment's client is a software as a service company focused on the education sector. They are a modern and forward thinking company with ambitious plans for growth, taking on lots of new contracts and exploring new avenues for growth with great success. They are looking for a client success executive with a fantastic attitude and exceptional customer service skills.

The Client Success Executive Role:

• Onboarding new clients, guiding and supporting with effective integration of the software
• Building ongoing relationships with clients
• Collaborating with the external and internal stakeholders, communicating product and development feedback
• Managing and updating the CRM, ensuring accurate record keeping
• Focusing on client retention, nurturing client relationships and negotiating renewals (commission paid for client renewals)

The ideal candidate:

• Outstanding communication skills, with fantastic customer service skills and professional presentation
• Understanding of technology, experience with SAAS products would be highly desirable
• Passion and enthusiasm for the company mission, supporting people with education
• Experience with technology account management would be desirable
• Have a good space to be able to adequately work from home.

Interested? Please click the 'APPLY' button now!

BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.

BELL CORNWALL RECRUITMENT

We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.

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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales