Client Services Manager

Our client, a leading business in the Travel sector is seeking a Client Services Manager to join their team on a full-time, permanent basis.

Due to growth, this is a newly-created role for a Client Services Manager to join a thriving business, where you will be overseeing and managing a team of 4 Administrators, ensuring a high level of performance and team morale whilst also getting stuck into various high-level administrative tasks within the business.

This is the ideal role for someone with a minimum of 4 years’ experience in managing or leading a team, who is looking to develop and progress their career utilising their management experience in a new field in a fast-growing business.

Key Responsibilities:

- To oversee the effective day-to-day running of the administration department

- Manage the operational function in order to optimize staff performance and output

- Ensure processes are in place and routinely used to monitor the quality of work

- Identify, raise and solve issues with the Operations Manager and Fulfillment Director

- Hold regular meetings with the team to share knowledge, feedback and identify priorities

- Maintain a positive working environment amongst team members

- Ensure all work is completed to a high standard, maintaining accuracy and attention to detail at all times

Key Experience:

- Experience of managing a team of Administrators

- A minimum of 4 years in an Administration role

- Able to work closely with a team, providing feedback and performance improvements

- Confident being the go-to for team members for any questions or queries

- Able to work in a fast-paced environment, maintaining a high level of accuracy and attention to detail at all times

- Confident working in a team leader / management role whilst also playing a 'hands-on' role with various administrative tasks of your own

This is an excellent opportunity for a Client Services Manager to join a thriving business who are leaders within their field, working closely with your own team whilst reporting to the Senior Management team in a growing business.

CVs are being reviewed, so please apply now for immediate consideration.