Client Services Executive

Posted 18 April by Pertemps Crawley Perms 304
Easy Apply
£25,000 per annum
Burgess Hill , West Sussex
Permanent, full-time
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Posted by Pertemps Crawley Perms 304
Are you a recent science graduate with a knack for customer service and a passion for making a difference in the world of medical research? Do you thrive in a fast-paced environment where every action contributes to meaningful advancements? If so, we have an exciting opportunity awaiting you!

Due to continued business growth our client seeks a Client Services Executive to join their busy and welcoming team in Burgess Hill.

As the driving force behind managing orders, handling complex quotations and ensuring seamless communication between customers & internal teams, this is a dynamic position that requires a quick-learn who thrives in a demanding and ever-changing industry.

Key Responsibilities:
  • Processing orders efficiently from start to finish, ensuring accuracy and timely delivery
  • Calculating complex quotations including product, packaging & international shipping/freight costs
  • Maintaining regular communication with customers, addressing enquiries and concerns promptly to uphold exceptional service standards
  • Work closely with internal departments to coordinate order fulfilment and meet delivery deadlines
  • Keeping up to date with advancements in the biomedical field, leveraging your science background to provide expert advise on product selection

Key Skills:
  • Recent graduate with a degree in Science (Biology or Chemistry), or a keen interest in biomedical markets is highly beneficial
  • Strong interpersonal skills and a passion for delivering exceptional customer experience
  • Meticulous attention to detail
  • Proficient user of MS Packages & able to learn new CRMs with ease

The Package:
  • Monday to Friday, 9am - 5pm (1hour lunch)
  • £25,000pa
  • 25 days holiday + bank holidays (rising to 27 after 3 years of service), private medical insurance & life assurance.
  • Accessible by public transport & free onsite parking

If you're ready to embark on a rewarding career journey where you science background meets your passion for customer service, we want to hear from you!

Reference: 52495956

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