Customer Service Exec

Are you seeking your next role in Customer Services? Do you have experience working in a similar position and are looking to develop your skillset further?

Juice is thrilled to be supporting a prominent employer in Corsham in their search for a Customer Services Executive.

The role will entail prompt, accurate and timely sales administrative support.

DAY TO DAY:

• Coding and input all customer orders accurately onto the database and liaise with other operational departments
• Ensuring timely delivery of products using supplier delivery schedules.
• Collating necessary administration for export
• Building strong working relationships with internal sales managers and 3rd parties
• Acting as a point of contact for customers, assessing products, reviewing budgeting of products, implementing promotional campaigns, handling pricing queries and complying with internal reporting requirements.
• Tracking, logging and monitoring customer complaints and ensure effective resolution.
• Answering inbound calls and queries.
• Meeting and greeting visitors where required
• Ensuring product information is maintained and kept up-to-date.

WE WOULD LOVE TO SEE:

• Previous experience in supply chain and exporting is desirable but not essential.
• Excellent IT skills.
• Strong written and verbal communication skills.
• Ability to work in a team environment.
• Great attention to detail.

AND FOR YOU:

• Competitive salary.
• Company pension scheme.
• 22 days holiday plus bank holidays, increasing by 1 day per year of service.
• Life assurance - 2x Salary.
• On-site parking.
• Well-established organisation.

If you are interested in this role, then please apply today to be considered.