Client Liaison Officer

• Salary: £23,312 - £25,476 full-time equivalent
• Hours: 37 hours per week x 40 weeks (term-time only)
• Location: North Devon

We are seeking a dedicated Campus Liaison Officer to join our Wellbeing and Support Team. This critical role is responsible for developing and implementing strategies to manage and improve learner behaviour across the college. The ideal candidate will possess a combination of in-depth knowledge of behavioural management techniques and a compassionate approach to working with young adults.

• Work within the Wellbeing and Support Team to ensure all learners experience a positive and successful learning journey.
• Identify and support learners in reducing barriers to achievement and develop strategies for promoting and improving attendance, retention, achievement, and wellbeing.
• Collaborate closely with cross-college teams to ensure that learners experiencing barriers to learning are identified and supported promptly.
• Agree and carry out a plan of wellbeing support to mitigate challenges for learners, making referrals to internal and external services as necessary.
• Liaise with internal and external advice, guidance, and welfare agencies on behalf of learners.
• Work in collaboration with the safeguarding team to minimise risk.
• Facilitate actions that impact students’ internal progression and prevent learners from becoming at risk of NEET (Not in Education, Employment, or Training).

• Proven experience in behavioural management and supporting young adults.
• Strong understanding of the challenges faced by learners and strategies to overcome them.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with a range of internal and external stakeholders.
• A proactive and compassionate approach to student wellbeing.
• Ability to work collaboratively within a team and contribute to a supportive learning environment.

Please APPLY NOW!!!