Client Experience Manager - Events

HYBRID WORKING + EXCELLENT PROGRESSION - This is a fantastic opportunity to work for a luxury incentive travel events company selling attendance for exciting incentive trips in overseas exotic locations!

THE COMPANY

With a network of connections across the globe, this family-owned business has cemented their place in the events industry for over 10 years. Their international incentives take clients to some of the most scenic and luxurious locations across the globe, offering show-stopping experiences and unrivalled networking opportunities.

You will be working with some of the best in the incentives industry as an integral part of their sociable, friendly, and supportive team.

THE ROLE

Due to their continued success and growth, they are now looking an Event Delegate Manager to join their close-knit and friendly team.

Your key responsibilities will include:

-          Providing excellent customer service to clients

-          Using registration platforms and Microsoft Excel

-          Managing CRM and event management system data

-          Managing travel itineraries and delegate information

-          Booking flights and accommodation for delegates

-          Working closely with the Client Experience team

-          Working across multiple events at any given time

-          Inputting ideas to improve data and account management across events

THE CANDIDATE

The ideal candidate will have come from an events agency or travel company, with solid delegate management experience and an understanding of registration platforms. You will be highly organised, with a customer service driven mindset and excellent communication skills.

In return, you will have the opportunity to be a part of some of the most exciting events in the industry, working on incentives in luxury locations and driving the events sector forward through facilitating unique networking opportunities. With excellent progression, hybrid working, and a fantastic benefits package - this is not an opportunity to be missed!

Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions.  If this position isn't quite what you're looking for please visit www.live-recruitment.co.uk to view all of the opportunities we are recruiting.

Vacancy Ref: GS10692