Claims Technician

Claims Handler

Barker Munro is working with this leading global claims company who are currently looking to recruit Claims Handlers for their home based remote claims unit.

As a claims handler, you will be responsible for delivering exceptional customer service to a range of external partners including insurance companies, solicitors, brokers and direct policyholders, relating to queries on their claims. As well as proactively driving your claims portfolio, you will be required to maintain a diary system, arrange payments and produce detailed reports and letters to external partners.

You will be given a comprehensive training plan over the initial few months which will include working in a classroom environment, where required, along with on the job training with your 'buddy' to enable you to fully understand the dynamics of the role and the claims market.

Once trained you will work as a claims technician where you will be part of a close knit team of technicians handling claims relating to insurance property claims. The work is not a call centre, it is much more aligned to a back office support function but with important telephone contact work as and when required.

We have successfully placed a variety of candidates into these roles over the last 5 years and due to continued expansion they are in a position to recruit again.

They will consider candidates from either an Insurance background or candidates that have worked in Claims teams and looking for a new fully remote opportunity.

To be considered for the role of Claims Handler, you will be able to demonstrate strong customer service skills within the insurance industry or maybe you have worked in another area of insurance such as complaints or a regulated team where you are handling multiple clients at any one time and be able to take ownership of your own workload and have confident communication skills. Previous involvement within a customer service office environment is key and any exposure to the insurance industry.

This is a fully immersive remote role with full training given at the outset.

If you are interested in applying for the Claims Handler role - please send your CV to Barker Munro recruitment Ltd by using the relevant links.