Claims Officer

Job Title: Claims Officer

Location: Remote

Hourly Pay Rate: £15

Hours: 15 hours per week

Length of the contract: Until December 2024

Gi Group are now seeking to appoint an experienced Claims Officer to our Public Sector client based in Newcastle-under-Lyme. The Claims Officer will be responsible for processing housing benefit claims with precision and accuracy on a remote basis.

Duties of the Claims Officer

• Process, verify, and quality check housing benefit claims in accordance with DWP Housing Benefit Award Accuracy legislation and guidelines.
• Utilise expertise in housing benefit processing to verify income details, capital details, and council tax reduction eligibility.
• Handle benefits and claims effectively, ensuring accuracy and compliance with regulatory standards.
• Conduct quality checks on 50 claims per month between May and December as required by DWP guidelines.
• Navigate and utilise systems proficiently to check claims and provide accurate reports to the DWP.
• Collaborate closely with team members to ensure efficient workflow and adherence to prescribed activities.

Role Criteria

• Prior experience in housing benefit processing and claim verification.
• Proficiency using relevant systems.
• Strong attention to detail and ability to work with precision under strict deadlines.
• Familiarity with DWP Housing Benefit Award Accuracy legislation and guidelines.
• Ability to work independently with minimal supervision.
• Excellent communication skills and ability to collaborate effectively with team members.

Hiring Contact: Tiegan Clark

Agency: Gi Group