Chromatography Field Service Engineer

Are you currently servicing, troubleshooting, and repairing LC and/or GC equipment as either a Field Service Engineer or Site Engineer?

Do you want to work for the largest independent Chromatography & Mass Spectrometry servicing and suppliers in Europe who are growing exponentially YOY?!

If yes, this brand-new Chromatography Field Service Engineer could be perfect for you!

The requirements of the Chromatography Field Service Engineer:

• You will have circa 2+ years of experience as a Field Service Engineer servicing either or a mix of LC & GC equipment for either an OEM such as Waters, Agilent, Perkin Elmer, Shimadzu, Bruker, Sciex etc or a third-party service provider
• Significant advantage if you have Mass Spectrometry (MS) experience (double bonus for Water and/or Agilent! experience)
• Knowledge of PC/Workstation hardware and operating systems is desirable
• Knowledge of analytical methods and method development is also desirable
• Full and ideally clean UK driving licence with the ability to undertake field travel and stay away from home when required
• Full right to work in the UK and a valid passport

The responsibilities of the Field Service Engineer:

• Provide on-site support to my client’s customers for GC & LC scientific equipment in the following areas: breakdown, preventive maintenance, operational qualification & training
• In-house workshop repairs and refurbish instruments for sale in accordance with quality requirements
• Delivery of remote technical support via telephone, e-mail, or remote access software.
• Delivery of remote and in-person training courses within area of expertise
• Correct completion and timely submission of all service documentation
• Ensure all company property entrusted is properly looked after and within required calibration
• Correct completion and timely submission of monthly expenses in accordance with the company expenses policy
• Compliance with all company processes and procedures
• Compliance will all UK health & safety regulations
• Manage own workload effectively, organise and prioritise and any project involvement to deadlines
• Continually review working practices and proactively make recommendations to the manager to improve and increase efficiency of current operations
• Build and maintain harmonious working relationships with colleagues and customers to achieve and exceed customer expectations
• Keep abreast of new instrumentation and analytical techniques in the wider analytical industry

Benefits:

• Negotiable DOE
• Company Car (Fully Expensed)
• 4 x Death in Service
• Pension (6% employer & 3% employee contribution)
• Laptop & Mobile
• 20 Days Holidays + 8 Bank Holidays

To be considered for this role you must have the right to work in the UK and have a valid driving licence. If you don’t meet both criteria, please don’t apply.