Change Manager

Hays Technology are currently recruiting for a Change Manager to partner across the business to provide change management expertise and leadership in order to facilitate and guide the organisation, managers and colleagues through organisation change and transition, ensuring that change is implemented smoothly, in the right way and drives adoption.

Principal Accountabilities
Responsible for the leadership and delivery of change management activities and initiatives ensuring seamless transition and minimal disruption. Creation and leadership of the client's change management approach & framework ensuring alignment to best practice methodologies and to each stage of the project lifecycle as needed.

Efficient and effective mobilisation of change management strategies in line with the client's framework including:

• Case for change
• Success metrics
• Stakeholder analysis and mapping
• Change impact analysis and assessment.
• Communication planning
• Resistance identification and management
• Change adoption.
• Change management planning and execution.
• Sustainment of change
• Risk management and mitigation

Job Description and Person Specification

• In collaboration with the Business measures and monitoring adoption change through agreed KPIs and recommending strategies as needed to address any issues or risks.
• Establishes and leads the client's change network (Salesforce Trailblazers, Change Champions & Change Leads) with the objective of ensuring effective feedback mechanisms, tailored change planning and risk identification and mitigation.
• Provides advice, guidance and feedback in relation to change management activity and support to the Project Lead/Sponsor and others as needed.
• Remains current in relation to change management best practice and evolves the client's approach, tools and techniques based on this and organisation maturity.
• Collaborates closely with project management, training, communications, IT and Business colleagues to ensure there is a holistic approach to delivery.
• Provides reports and updates as needed to the client's PMO or other groups as needed in relation to change management activity.
• Ensures all change management activity is aligned to the Group's policies, procedures and frameworks as needed.

Person Specification
This person specification lists the essential skills, attributes and experience that are necessary to successfully conduct the job.

Experience and Knowledge

• Degree qualified in a change management, business or organisational psychology discipline (or equivalent)
• A recognised change management qualification or training (or equivalent experience).
• Demonstrable knowledge and understanding of change management approaches and methodologies
• Demonstrable knowledge of project management methodologies and their practical application
• Experience of being involved in a range of complex change projects - Business and IT with multiple workstreams is essential.
• Experience of managing relationships with internal and external stakeholders.
• Proven experience in successful delivery of change activity and projects on time and achieving change adoption / success metrics.
• Demonstrable experience of identifying and managing interdependencies between change activities.
• Experienced at developing and maintaining a positive teamworking environment.
• IT skills / Windows 365 / Microsoft project

What you need to do now

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