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Change Business Analyst Apprentice

Change Business Analyst Apprentice

Posted 2 April by eFinancialCareers
Ended
Competitive salary
London , South East England
Permanent, full-time
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At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

We are looking for a highly motivated apprentice who is interested in working in Financial Services and wishes to pursue a career as a Business Analyst within Technology and Business Change.

The role of the Business Analyst involves identifying and analysing business problems and opportunities, and then designing solutions that can help organizations achieve their goals. Business analysts work closely with various departments, including management, IT (Information Technology), finance, investments and marketing, to understand their needs and gather requirements.

In Investment Change we are doing several exciting projects (often technology led), that allow M&G staff to work more efficiently, ensure that we are competing fairly and honestly through adhering to the rules set up by the regulator and most importantly helping us give a better service to our customers.

Some examples of projects we are working on include a new Research Management System, which helps our professional investors get access to the best information to make their investment decisions. The successful applicant will be exposed to the different projects and will work closely with other teams within the business, to provide innovative solutions to business problems.

The role forms part of the overall Technology and Business Change team, in particular the Regulatory and Sustainability Portfolio Business Analysis team

A Business Analyst Apprentice will support the delivery of the new requirements needed to deliver on the relevant project / workstream objectives. They will learn about and support completion of the documentation needed for this process. The output of the workstream will feed directly into the overall design of a proposed solution and will require close co-operation with those project team members and business users.

Key accountabilities of the role:

  • Document and record elements of the current system and shadowing existing users, effectively knowing how the system that is going to be replaced works.
  • Support the write up of requirements (what users require the new system to deliver).
  • Help prepare for workshops, engaging the attendees and ensuring the set up (room etc.).
  • Support setting up user interviews attending alongside a BA (Business Analyst).
  • Attend and capture notes at key meetings.
  • Review the analysis documents produced by the BA giving your input and feedback.
  • Help test the new system and ensure that it works according to the specification.


  • Mentor older business analysts in the usage of modern tech, social media do and don'ts etc..


Key Knowledge, Skills & Experience:

  • Ability to build good relationships internally and externally
  • Confident and effective communicator (both written and verbal)
  • Passionate about being in a work environment that embraces and values diversity.
  • Attention to detail to support high-quality compilation of user documentation.
  • Proven and demonstrable analytical and problem-solving skills.
  • Ability to learn MS Office skills, particularly MS Excel and Visio.
  • Good organisational and prioritisation skills with a keen attention to detail.
  • Problem Solver


W e are looking for a confident and proactive individual with a positive outlook, can-do attitude, and aspiration to want to progress.

We are looking for someone that looks at problems and situations differently - how can this be done better?

The successful applicant will have powerful desire to learn and a genuine interest in business, technology, and the financial services industry.

Applicants who succeed with us are self-motivated, capable of building and maintaining relationships and work effectively as part of a team.

The applicant would ideally have an inquisitive nature and be curious.

Qualification Required:

A minimum of five GCSEs grade A - C (9 - 4 on the new grading system), and
A Level 3 qualification achieved by one of the following: A levels, NVQ/SVQ Level 3, or a BTEC National

Future Prospects : " "
Upon completion of the apprenticeship, there may be opportunities for career progression within our Technology and Business Change team or other relevant departments based on performance, business needs, and available opportunities . If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department."

Training Provided: " "

As a Change Services Business Analyst Apprentice with M&G, you will undertake the Level 4 Business Analyst Apprenticeship. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses

This is a fixed term contract for 21 months upon which the business may decide to retain , subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/department.

Salary: £26,000

We may seek to close vacancies early if we receive a high level of applications. Please do apply early .

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Reference: 52375861

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