Caseworker

University and College Union have a new opportunity for a Caseworker to join their team in Tondu, Bridgend.

Job Reference No: CW1

Location: Tondu, Bridgend

Salary: £55,150 per annum

Job Type: Permanent, Full-Time (35 hours per week)

About Us:

The University and College Union (UCU) represents over 120,000 academics, lecturers, trainers, instructors, researchers, managers, administrators, computer staff, librarians and postgraduates in universities, colleges, prisons, adult education and training organisations across the UK.

We also have members in the private sector, for example in private training agencies and language schools, as well as members working on a freelance basis. Students training to teach in post-school education also belong to UCU.

Caseworker – The Role:

UCU is seeking a Caseworker for their team in Wales to provide advice and representation to UCU members in personal casework matters. This exciting role is based in our Tondu, Bridgend office and reports to the Wales Official.

Main duties will include:

- Advising members with problems and disputes arising from their employment

- Representing members at internal grievance and disciplinary hearings

- Representing and/or assisting members in relation to external bodies, such as ACAS, EWC and employment tribunals

- Maintaining effective relationships with branch officers carrying out member casework and providing them with advice and support and, on occasion, training

- Managing own caseload, and progress of casework, under the Wales Official’s supervision

Caseworker – You:

- Experience of a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation

- Educated to GCSE level or equivalent (inc. maths & English)

- Excellent communication skills

- Three plus years’ experience of handling personal casework matters

- Knowledge of UK employment and equality law

- Advocacy and representation experience

- Familiarity with the practice and procedure of employment tribunals

Caseworker – Benefits:

UCU offers a number of financial and welfare benefits to support its employees. Please see the advert on our website for further details.

Caseworker – Diversity, Inclusion & Equal Opportunities:

UCU is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We need your support to make sure our employees come from a variety of backgrounds, so we especially welcome applications from disadvantaged communities. Even if you are not selected, it would be really helpful if you could complete the diversity & inclusion data when you apply for this role, because we can make sure we are encouraging a diverse mixture of candidates to apply. Thank you very much.

We are happy to accept applications in alternative formats from applicants who, for reasons of disability, may find it difficult to fill in our standard form. Please see the advert on our website for further details.

The closing date for applications is Thursday 4th April 2024 at 10am. Interviews will then be held on Thursday 25th April 2024.

To submit your application for this exciting Caseworker opportunity, please click ‘Apply’ now!