Cargo Office Agent - Heathrow

Premier Work Support have fantastic opportunity to recruit permanent Cargo Office Operatives for one of our prestigious clients based in Heathrow.

Duties:

• Process drivers on the cargo reception who may be delivering and/or collecting cargo.
• Using designated software and appropriate paperwork to correctly process import and export shipments in accordance with company, customs, and CAA regulations.
• Use designated software to build and depart export flights and road freight trucks.
• To communicate both verbally and electronically accurate cargo flight figures to Load Control for flight planning.
• To provide and maintain a high level of service and accuracy in processing the movement of cargo in line with company and airline requirements.
• To check Dangerous Goods shipments as per the current DGR (full training provided).
• To answer phone calls and emails as needed.
• To be adaptable in your approach to work.
• To complete any other such reasonable duties at the request of Management.

You will have good communication skills, follow all processes & procedures carefully and work as part of the team in this fast paced environment. Complying with all relevant legislation as well as stringent airport authority and carrier security requirements is essential.

Knowledge, Skills and Experience:

• ABS working knowledge desirable.
• The ability to work on own initiative, often under pressure.
• Positive attitude to rapid changing environment.
• Self-motivation.
• Good team player.
• Good customer service skills both on the telephone and in person.
• Good written and verbal communication skills being able to provide clear and accurate figures and information to other departments and customers.
• Computer competency.

Ideally, you must be able to provide a full and check-able education/employment history for the last 5 years. You will be subject to criminal record and security checks.

Depending on experience, the salary ranges from £26,600 to £28,200 per annum. Working on a 4-on 4 off shift pattern 07:00 - 19:00 and 19:00 - 07:00 on a permanent basis.

Benefits include statutory pension, discounted gym membership, full training provided (Level O cargo awareness - X ray Screening - FLT counter balance training) and free parking.

If this is the role for you, apply now!