Care Quality Improvement Lead

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in London (Tocover areas based in and around Essex, Hertfordshire, Cambridgeshire, Bedfordshire, Norfolk, Wisbech & London). We are recruiting for experienced and forward thinking Care Quality Improvement Lead. This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression.

Job Purpose:

• This role will be responsible for ensuring that services that have been identified as at risk are brought up to standard as quickly as possible.
• This will be a combination of trouble shooter and advisor; you may be the manager in services where there is no manager, you may be required to support a new manager or oversee an existing manager in a supportive and/or performance management role.
• This is a pivotal role to support Operational colleagues where there are managerial shortfalls- either in quantity or quality.

Key Activities:

• To act as a Quality Improvement Lead in services that require support, to improve the service and or meet regulatory/ Contract/ Compliance requirements.
• To work with homes and services to ensure best practice, compliance and exemplary work by implementing and managing high standard quality assurance practices.
• Work closely with the Midlands Performance Director in identifying solutions to at risk services
• To work with the Performance Directors in developing and implementing service improvement plans for specific services identified as at risk.
• To rebuild relationships with external stakeholders and integrate the management staff team in that process
• To provide the Head of Quality with regular service/region reports on progress with improving standards and compliance.
• To monitor the processes and procedures which ensure the safety and welfare of vulnerable adults served by the Company and to monitor practice throughout identified services, and to urgently advise the Performance Director of any emergency vulnerable adult protection issues.
• To carry out investigations, as required by the Performance Director, and to work in partnership with internal and external stakeholders to develop, implement and monitor remedial action plans.
• To promote the corporate quality assurance agenda.

Experience:

• Experience at a management level and experienced in leading teams for which they have no direct line management.
• LD/Social Care Managerial background
• A thorough understanding of the regulatory environment
• Experienced in emergency management, stabilising services in crisis and turnaround project management.
• Experienced investigator, planner and implementer.

If interested please apply or contact Tom Kurczab at Premier Recruitment Group.