Cantonese spkg Marketing and Corporate Communication Manager (Banking)

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Ref: 22483

The Skills You'll Need: Fluent Cantonese and English in speaking and writing. Solid Marketing experience in Banking / Finance sector

Your New Salary: up to £55k depending on experience + bonus

Job Status: Permanent. Hybrid working (4 days in the office)

Summary:

• To formulate and execute marketing strategy for the branch with an aim to promote businesses and upkeep the reputation of the branch
• To carry out business support function by way of MI report preparation and data analysis within the Business Development Department to help the department achieving departmental targets.
• To keep abreast of internal and external regulatory updates and align the departmental manual and procedure with the latest requirements.
• To perform data analytic in presentation and assist Department Head to formulate business strategies based on historical performance and predictive analysis

Marketing and Corp Communication Manager - What You'll be Doing:

Corporate communications and marketing

• Design and branding
• Copywriting, translation and editing
• Media management
• Advertising
• E-channel content management
• Customer communication
• Internal communication
• Events

UK branch strategy

• Draft annual business plan
• Draft annual 5-year business plan
• Draft Powerpoints for GMs meeting (yearly plus ad hoc)

Management papers

• Draft papers for proposals to Head Office (HO), e.g. project expenditure, organisation realignment / headcount, special expenses

Regulatory

• Preparation of presentation and reply letter (annually) to regulator
• Assist in HO Modern Slavery and Human Trafficking Statement updates

Reputation risk management

• Monitor google reviews, Q&As, and app reviews
• Collate monthly return

Business Development Committee

• Call meeting monthly and set agenda
• Report marketing-related matters for review and approval
• Assist in carrying out agreed actions
• Write minutes of meeting
• Support New Product Evaluation and New Product Approval Process (e.g. completion of forms)

Policy reviews

• Review those under the purview of Business Development Committee, Executive Committee and ESG Task Force
• Maintain and regularly update Reputation Risk Management Manual
• Maintain and regularly update Advertising and Business Policy Guidelines for New Product Approval Procedures (with appendices and annex)

UK Chinese Bankers’ Association

• Set agenda, prepare papers and chairman’s notes, attend meetings, take minutes (quarterly)
• Assist in other communications with members and external parties
• Organise annual dinner (secure venue, invite speakers, process payment)
• Write speech for the Chairman
• Assist in other ad hoc activities (e.g. line up professional firms to share in meetings)

Community engagement

• Act as the contact point for the Chinese community; refer community requests to management / ESG Task Force
• Sponsorship and donation screening and management
• Financial literacy content creation and distribution
• Event organisation, e.g. financial literacy for the community

ESG

• Responsible for customer education materials
• Write minutes for ESG Task Force (quarterly)
• Draft responsible citizens return - community activities and ESG Reporting - Quantitative Data Collection (annually)
• Review write-ups and translations

Miscellaneous

• Supplier management (marketing-related)
• Corporate items order processing and stock management (including store room 5)
• Manage other corporate items (e.g. core value posters ordering and replacement)
• Source and order ad hoc customer campaign items locally
• Market condition highlights for monthly Financial Performance Report (monthly)
• Manage annual FT contract, usage data and user subscriptions
• Processing and submitting marketing and community payments

Marketing and Corp Communication Manager - The Skills You'll Need to Succeed:

Essential skills:

• University graduate.
• Proficient in spoken and written Cantonese and English.
• Solid experience in marketing function in regulated industries.
• Good knowledge of the UK banking practice and relevant regulatory requirements.
• IT literate and strong knowledge in the use of Word, Excel and Powerpoint.
• Strong communication and interpersonal skills and good attention to details.
• Project and event management skills.

Desirable skills:

• Experience in using PowerBI.
• Experience in using CRM software.
• Data analytic skills.

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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