Call Handler

Role: Call Handler

Location: Remote, UK wide

StartDate: 20th May 2024

PayRate: £12.30 per hour, paid weekly

Bonus: £200 gratitude bonus paid on the completion of your assignment

Hours: Monday to Friday on a shift basis between 8am-10pm

ContractLength: Expectation to be between 4-6 weeks

We are recruiting on behalf of our client who is a global award-winning outsourcer who works with a host of well known brands and businesses. They are looking for passionate, personable and professional Customer Service Advisors to join their team on short term contract.

?The Role?

• Handling inbound calls from stakeholders, following script style questions and logging answers accurately.
• Meeting challenging targets for Quality of interaction and process follow through.
• To ensure the best Customer service experience is given to all customers.
• To achieve KPI's (Key Performance Indicators) whilst maintaining excellent quality.
• Ensuring that all consumer contact is handled in a professional manner in line with the client's methodologies, values and principles - maximize all interactions to promote their Brand.

Equipment: Provided by the client, this will be ship to you and collected after completion of the assignment

Please note all candidates will need to pass a DBS and Credit Check for this position.

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The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.