Business Support Coordinator

Overview:

As a Business Support Coordinator, you will play a pivotal role in ensuring the smooth operation of various business functions within the organisation. You will be responsible for providing administrative support, coordinating tasks, and facilitating communication among different departments. Your attention to detail, organisational skills, and ability to multitask will be essential in contributing to the efficiency and effectiveness of business operations.

Key Responsibilities:

Administrative Support:

Perform general administrative tasks such as managing correspondence, scheduling meetings, and organising files.

Prepare and distribute documents, presentations, and reports as needed.

Assist in maintaining office supplies and equipment inventory.

Coordination:

Act as a liaison between different departments, ensuring effective communication and collaboration.

Coordinate project activities and schedules to ensure timely completion of tasks.

Assist in organising events, conferences, and business meetings.

Data Management:

Maintain databases and information systems, ensuring accuracy and integrity of data.

Compile and analysing data to generate reports or presentations for decision-making purposes.

Assist in the development and implementation of data management processes and procedures.

Customer Support:

Serve as a point of contact for internal and external stakeholders, addressing inquiries and resolving issues promptly.

Assist in managing customer relationships by providing support and ensuring satisfaction.

Documentation and Compliance:

Ensure compliance with company policies, procedures, and regulations.

Maintain accurate records and documentation related to business operations.

Assist in preparing documentation for audits, reviews, or regulatory inspections.

Process Improvement:

Identify areas for process improvement and efficiency enhancement.

Participate in the development and implementation of new procedures or workflows.

Collaborate with team members to streamline processes and optimising productivity.

Qualifications:

Proven experience in administrative support or coordination roles.

Excellent organisational and time management skills, with the ability to prioritising tasks effectively.

Strong communication skills, both verbal and written.

Proficiency in Microsoft Office Suite and other relevant software applications.

Ability to work independently and as part of a team, with a positive attitude and willingness to learn.

Attention to detail and accuracy in all work activities.

Adaptability and flexibility to thrive in a dynamic and fast-paced environment.

Preferred Qualifications:

Experience in project management or business process improvement.

Knowledge of relevant industry regulations and compliance standards.

Familiarity with data management and analysis tools.

Customer service experience in a business-to-business (B2B) environment.