Business Support Administrator

Business Support Administrator

Permanent

Stourbridge

£25,000 per annum

What’s on offer:

• Salary: £25,000 per annum
• Company performance bonus
• 21 days floating holiday plus Bank holidays
• Hours: Monday - Thursday 8:30am-5pm & Friday 8:30am – 4:30pm (30 minutes lunch)
• Free Parking
• Staff days out
• Company pension scheme

We are currently seeking a self-motivated and enthusiastic person to join a fantastic company based in Lye.  The successful candidate will be polite, efficient and will have excellent telephone manner when speaking to existing customers and prospects.  Working alongside a busy sales and accounts team, the role will involve building relationships with a portfolio of new and longstanding customers and assisting in all administration work.

Job Responsibilities:

• Answering in bound calls from existing and new prospect companies.
• Quoting customers for standard products and providing information to promote sale.
• Processing customer orders
• Working with production to quote bespoke products and co-ordinate projects for Taylor made items to meet the specific requirements of the end user customer.
• Build strong relationships with customers to promote repeat business.
• Inputting orders onto the computer systems.
• Chasing previously quoted orders to establish progress.
• Monitoring customer orders and keeping track of progress.
• Supporting senior sales members
• Supporting accounts and the purchasing team

Person Specification  

• This person would need to be polite and have excellent communication skills.
• To be articulate and well organised and have the ability to manage their own time in an effective manner.
• To be a good team player and to encourage co-operation between all departments.