Business Support Administrator

Support Administrator

HYBRID 3 days home based

The Support Administrator will support the day-to-day management of customer accounts and to play a pivotal part in relationships with the customers.

• The Support Administrator will work collaboratively with other Senior Manager to improve service.
• Manage all day-to-day Administration requirements, emails, diary and calls
• Produce data analysis using Excel (experience in using Excel desired)
• Checking sets of data to ensure business information is aligned.
• Maintain database of knowledge and data relating to customers
• Manage and maintain all customer information platforms with relevant data,
• Talking to clients and suppliers via email and phone with updates, information, and requests.
• Responsible for the onboarding process of new clients
• Monitoring and Analysing client performance.
• Updating monthly performance reports
• Liaise with Accounts team for accurate reporting of client invoices
• Gathering up-to-date marketplace information and trends
• Populating new and existing client presentations for the National Account Manager to present

Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successful. NP4240