Business Services Co-ordinator

Are you an engaging individual who is known for their exceptional organisational skills, with an enthusiasm for delivering first class support? If so, we have just the role for you as a Business Services Co-ordinator.

You'll be working on a Monday and Tuesday and then either a Wednesday or Thursday.

Reporting to the Facilities Manager, you’ll be part of a wider team of 12, helping to maintain the services & facilities at Saltram & Plymbridge Woods. Day to day, you’ll be helping visitors with their enquiries & bookings, and managing ‘soft’ services such as cleaning, waste & office equipment, which keeps the site & everyone’s workspaces clean, healthy & safe, and ultimately contributes to ensuring our visitors, staff & volunteers all have a great day.

Saltram is a high-profile cultural destination described as an ‘oasis in the middle of the city', & with over 900,000 visits last year, Saltram is one of the busiest properties in the country. Saltram prides itself on its exceptional visitor experience and service standards. An energised, capable, engaged team make Saltram a fun place to work.

We also want you to learn, discover & develop your career and we’ll do everything we can to offer you the training & support you need to achieve your goals.

For more information about our property please visit saltram

The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects and offer your advice beyond your team. You’ll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there’s a better way of doing something.

To deliver this role successfully, you'll need: 

• relevant experience in a Business Support environment; along with facilities or office supervision responsibility

• good written and verbal communication skills

• to be a great team player

• to be flexible and customer -focussed with strong customer service skills

• to be able to multi-task and prioritise own workload

• to be well organised and attention to detail

• advanced IT Skills

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.