Business Change Manager

Business Change Manager

Location - London (and Cardiff with overnight stays)

Salary - £47,745 - £53,934 DOE

Full-Time

Fixed Term contract of 12 months

Do you have experience in implementing HR and Finance systems?

Do you have a strong background in change management?

Our client is a leading educational entity operating in London/Cardiff for a national cause. With the drive and the desire to train others to fulfil their untapped potential in their chosen profession. As a Business Change Manager, you will play an essential role in the successful implementation of a new HR/Payroll and Finance system. The primary responsibility is to ensure that the group can smoothly transition from the current state to the desired future state.

Responsibilities

• Develop a comprehensive change management strategy aligned with project goals and objectives.
• Develop and manage a comprehensive communication plan to keep stakeholders informed throughout the implementation process.
• Regularly communicate project updates, milestones, and any changes in timelines.
• Identify and engage key stakeholders, including HR and finance employees, management, and the wider Company end-users.
• Communicate the benefits of the new system and address any concerns or resistance.
• Develop and implement a training program to equip employees with the necessary skills to use the new HR and finance system effectively.
• Communicate effectively with stakeholders to manage expectations and address concerns.
• Ensure that communication is tailored to different audience groups and is timely and transparent.
• Identify potential risks and resistance to change within the organisation.
• Will be the lead at joint company/Vendor delivery project meetings and will own and action relevant change management-related tasks.
• Working with the company Learning and Development teams, assess any skill gaps and training needs of employees affected by the new system.
• Conduct a thorough assessment of how the new system will impact workflows, roles, and processes.
• Identify areas of potential disruption and develop mitigation strategies.
• Establish key performance indicators (KPIs) to measure the success of the change management process.
• Regularly monitor and evaluate the effectiveness of the change initiatives and adjust as needed.
• Facilitate business change activity collaboration between HR, payroll, and finance teams to ensure a cohesive implementation.
• Foster a culture of teamwork and shared responsibility for the success of the project.
• Facilitate workshops, focus groups, and town hall meetings to engage users in the change process.
• Solicit feedback and address concerns to ensure user buy-in and support.
• Develop a post-implementation support plan to address any issues that may arise after the system goes live
• Treat colleagues, members, customers, and others with respect in line with our values and Our Respect Charter.
• Champion equality, diversity, inclusion, and human rights and be responsible for contributing to achieving the commitments set out in the Company Equality, Diversity, and Inclusion statement.
• Create and maintain comprehensive documentation for all system changes.
• Generate regular reports on change management project status, key performance indicators, and other relevant metrics for management review.
• Comply with the company Data Protection Policy, Retention Schedule, and department procedures to ensure personal data is protected at all times.
• Undertake any other duties as requested in line with the job role.

Skills

• Certification or training in change management methodologies and frameworks
• Project management certification or training (e.g. Project Management Professional - PMP/APM) during the implementation phase
• Strong leadership skills including the ability to inspire and motivate teams and influence decision-makers to support the change initiative
• An understanding of HR & Finance processes would be highly desirable
• Ability to travel, with occasional overnight stays as required
• Critical thinking and problem-solving is crucial
• Excellent oral and written communication skills, with the ability to adapt style to suit
• Experience in implementing HR and Finance systems or similar.
• Experience in conducting thorough change management impact assessments to understand how the new system will affect various aspects of the Group.
• In-depth understanding of HR and Finance processes (Desirable).
• Experience working with relevant software, technology trends, and industry best practices.
• Familiarity with the specific HR and Finance systems being implemented.
• Experience in building and managing business relationships.

To find out more about the position, please apply and we will be in touch to discuss the role in more detail.

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