Business Analyst

Reassured Ltd is the largest non-advised life insurance intermediary in the UK with established locations in Basingstoke, Portsmouth, Southampton, Manchester, Bristol, Bournemouth and Chester.

We launched our new Advised business offering in 2021 and continue to grow our sales and support teams across the entire business this year. We arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. The business is outbound, B2C sales from internet generated customer enquiries.

About the role

The Business Analyst aligns business needs with technical capabilities within an Agile framework. They act as the liaison between team members, understanding product requirements and translating them for the team to create valuable and workable product features. The Business Analyst will perform duties such as user story creation, defining acceptance criteria, backlog refinement and supporting the team in achieving sprint goals. The role will also require the candidate to interrogate our data estate in order to support and inform the business on the impact a specific change will have.

Essential Experience, Skills and Knowledge

• Proven experience operating in a Business Analyst role, developing business requirements and technical specification documentation
• Experience working in a Financial Services company or working within a regulatory environment
• An understanding of the stages and cycles of software development
• Experienced in using JIRA & Confluence
• Competent technical knowledge
• Technical understanding - ability to take an operational requirement and develop a user story that the development team can design a technical approach/solution
• Collaboration - ability to collaborate with multiple stakeholders within Operational areas and IT development teams. Required to collaborate within a distinct Project Team when key deliveries are underway.
• Stakeholder management - ability to manage multiple stakeholders from different areas of the business. Confident when working with Executives.
• Adaptability - must be dynamic and able to adapt quickly to changes in prioritisation, requirements and Product Owner direction.
• Problem solving - ability to support any problems with a positive mindset and a make suggestion to how problems can be overcome whilst considering operational and technical limitations.
• Critical thinking - analyse information from various sources, discern underlying needs and design effective mock-ups / wireframes to support business/technical outcomes.
• Documentation - Ability to deliver quality documentation, including risk and benefits of the proposed solution and initial wireframes or diagrams