Business Administrator

Leodis Stairlifts have an exciting opening for an experienced Business Administrator to join one of their Leeds-based office and play a vital role in the day-to-day operations!

To benefit from up to £25,000 per annum, free on-site parking, and a rewarding work environment – apply today!

Business Administrator
Leeds, LS27 7FE

• Full time, permanent
• Up to £25,000 per annum DoE
• Generous benefits

Please Note: Applicants must be authorised to work in the UK

Leodis Stairlifts have been supplying and installing Stairlifts throughout the North of England for over 30 years and, to support our continued growth, we are looking to appoint an experienced HR Officer.

Due to continual growth, we are looking to appoint an experienced Business Administrator to help support our team in Leeds.

About the role:
Your duties as a Business Administrator will include:

Engineer Job Allocation:

• Schedule and allocate engineers for maintenance and repair jobs.
• Coordinate with the engineering team for efficient resource utilisation.

Client Service Issue Resolution:

• Address and resolve client queries promptly and professionally
• Maintain a customer-focused approach for effective issue resolution 
• Provide excellent customer service, answering inquiries and offering guidance
• Develop deep product knowledge to assist customers effectively
• Handle incoming calls courteously, assisting callers with inquiries and appointments

Data and System Management:

• Maintain accurate records and ensure data integrity for efficient operations
• Utilise software systems effectively to support service delivery
• Process card payments accurately and securely, following company policies

General Office Tasks:

• Assist with general office duties and contribute to a positive work environment.

The Ideal Candidate:

We're looking for an experienced professional who can hit the ground running and will need:

• Previous experience as a business administrator or in a similar administrative role is essential
• Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines
• Strong communication skills, both verbal and written, with a professional and customer-focused approach.
• Proficiency in using office software and tools, including Microsoft Office Suite (Word, Excel, Outlook) and Job Watch systems is a benefit.
• Detail-oriented with strong data management and record-keeping abilities.
• Ability to work independently as well as part of a team, collaborating effectively with colleagues and stakeholders.
• Strong problem-solving skills and the ability to handle client service issues in a calm and effective manner.
• Knowledge of the stairlift industry or similar mobility solutions is preferred but not required.

Benefits:

• Attractive salary of up to £25,000 per annum DoE
• Contributory company pension scheme
• 25 days annual holiday (pro rata) + Bank Holidays
• Company events
• Free onsite parking
• Rewarding work environment

If this sounds good to you, don’t hesitate to apply and become part of this dynamic team!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Business Administrator, Administrative Assistant, Customer Service Assistant, Data Entry Clerk, Officer Manager, Receptionist, Executive Assistant.