Broker Support Consultant

Posted 19 April by Connells Group
Competitive salary
Bournemouth , Dorset
Permanent, full-time
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Posted by Connells Group


Are you a natural problem solver with excellent communication skills? Mortgage Intelligence is looking for someone to join their team as a Broker Support Consultant.

In this role, you will be the first point of contact for our members and will handle all incoming calls in a professional and friendly manner. You will be responsible for providing solutions to their queries, cross-selling where possible, gaining broker commitment, and closing sales accordingly.

To be successful in this role, you will need to maintain an excellent understanding of the products and services offered by Mortgage Intelligence and our life protection providers/general insurance/panel lenders for which full training will be provided.

You will also need to be able to communicate with multiple departments and senior members of staff in a clear and accurate manner. Additionally, you will be responsible for collating feedback and identifying trends within the network and presenting these findings to further develop the services within the network.

Skills and Experience
  • Minimum of 1 year of mortgage or protection/insurance experience
  • Minimum of 5 GCSE’s or Equivalent – Grades A-C
  • Strong customer service and sales background
  • Excellent communication skills
  • Strong IT Skills
  • High Level of accuracy and attention to detail
  • Excellent Time Management Skills


What we can offer you
  • The flexibility of a Hybrid working pattern
  • Salary £24k to £26k plus bonus, depending on experience
  • Full Support and Training to gain your CeMap Qualification
  • Plus, many more perks and benefits


Who we are:

We’re a mortgage and insurance network and club, supporting advisers for over 25 years.

Founded in 1996, we started life as a lead generation company and have grown into the multi-award-winning network and club we are today. You’ll benefit from our wealth of industry experience, premium network and club services and expertise in business growth.

MS01682

Reference: 52508743

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