Benefits Analyst Team Leader

Do you have leadership expertise and have a background in the insurance industry? Are you adept at organisation and capable of thriving in a high-paced work environment?

The role:

Our client, a leading global insurance company, is looking for a Benefit Analyst Team Leader to join their growing team. A client that prides themselves on their entrepreneurial culture and encouraging their employees to reach their full potential.

Your responsibilities will include:

• Manage a team of analysts supporting the development of client relationships
• Manage workloads across the analyst team, encouraging and facilitating sharing of ideas and information
• Ensure quality standards and processes are adhered to across the team, and that compliance requirements are met
• Identify and support the implementation of process and system changes
• Support analysts in handling errors, problems and complaints
• Ensure Process maps and administration guides are updated, and undertake an annual audit of all processes
• Prepare client reports and presentations, including data sets and benchmarking
• Manage telephone and email queries from clients, and at as a main point of contact
• Oversee delivery of claims and underwriting activity

Your skills:

• Minimum of 4 years' experience working within an insurance or intermediary environment, ideally focusing on private healthcare and group risk
• Excellent customer service skills and relationship building skills
• Good written and verbal communication skills
• Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint
• Attention to detail and good at critical thinking
• Ability to think intuitively, assertively and creatively

If this sounds like you, please apply today.