Assistant Yard Manager

My client is looking for a Assistant Yard Manager based in Acton W3 8BL

The role of the Assistant Yard Manager is support the Operations Supervisor in leading the yard team and to deliver excellent customer service in the yard, through accurate picking & packing, excellent product knowledge and demonstrating best practice in regards to Health & Safety. To build strong customer relationships with our trade and retail customers and ensure we are consistently delivering to expectations and needs. To lead by example setting the rest of the yard team a consistent and reliable high standard of work and drive the operations staff, to create a high performing yard team.

Working hours -

Monday - Friday 07.30 - 17.00

1 in 2 Saturdays 08.00 - 12.00

44.5 hours per week.

Key Accountabilities…

• Comply with company audit requirements

• Cultivate and maintain exceptional standards of customer service and ensuring Best Practice, Standards and Company Policies are met

• Assist in the company stock counts

• Ensure that stock is replenished, rotated and merchandised

• Deal with customer complaints effectively, pleasantly and in a timely manner

• Maintain the yard to a high standard of tidiness and cleanliness

• Build rapport, be polite and courteous to customers

• Be vigilant to prevent loss of product by theft etc.

• Be vigilant and to report any Health & Safety issues to the Line Manager immediately

• Deputise for the Branch Manager in their absence

They would love to meet someone with:

• Previous Yard Sales experience within the industry (builders merchants ESSENTIAL)
• A positive & approachable attitude
• Good understanding of stock control principles
• Team leader / supervisor experience
• A full UK Driving License (essential)
• A good problem solver, logically minded and good math skills
• Professionalism and who will promote and adhere to the company's value’s
• Good interpersonal skills, confidence and ability to approach customers

Benefits for Assistant Yard Manager

·Salary range from £28,000 - £31,000 depending on experience

·23 Days Holiday + Bank Holidays

·Profit Share Scheme

·Death In Service

·Income Protection Scheme

·Cycle to Work Scheme.