Assistant Resident Services Manager

Join a leading global property company that operates within BTR as the Assistant Resident Services Manager. This is a full-time position, 40hrs, working 5 days over 7. The salary is up to £32,000 + 10% discretionary bonus. Role is based in Reading, Berkshire.

The role:
The Assistant Resident Services Manager will be based on a BTR scheme in Reading and will provide lettings and property management services.

Responsibilities of the BTR Assistant Resident Services Manager include:

• Be the first point of contact from enquiry stage, viewing the property through to resident move in.
• Ensure a high level of customer service is provided to residents at all times.
• Create a sense of community within the development.
• Ensure communal areas and available apartments are well presented.
• Report building issues to the relevant member of the team.
• Respond to rental enquiries.
• Complete applicant vetting.
• Processing offers and completing tenancy documentation.
• Coordinate contractor appointments.
• Organise minor works.
• Complete check in and check out reports.

The person:

• Strong customer service skills.
• Positive, can do attitude.
• Common sense approach.
• Outgoing, warm, friendly personality.
• Excellent written and spoken etiquette.

If you’re interested in the BTR Assistant Resident Services Manager position and you possess the required skill set, then apply now. Should you have any further questions contact Martha Kiernan at Collins Property Recruitment.

Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!