Assistant Business Services Co-ordinator

Our Business Services teams are the glue that connect different parts of an operation together and the oil which enables the parts to work together smoothly to deliver great results. We work across the breadth of the Trust, providing vital assistance in many varied ways at our properties.

As an Assistant Business Services Co-ordinator, you'll be involved in lots of different admin-based tasks as you support the day-to-day running of the operation. This is a busy and varied administration job – no two days will be the same. You’ll have an important part to play in your team meeting its goals, so you’ll always be looking at how you can offer help where needed. 

Hours: 37.5 per week across 5 days, including weekends & bank holidays.

Salary: £22698 per annum

Contract & duration: Fixed Term role, until 15th April 2026

Interview Date: 15th May 2024

You'll be required to work weekends and bank holidays on a rota, to cover operational needs.

Reporting to the Business Services Lead, you’ll be part of a team of four Assistant Business Services Co-ordinators working at Dunham Massey. To find out more about the property please visit: Dunham Massey.

Dunham Massey is a 3,000-acre estate situated approximately 10 miles south of central Manchester and attracts over 500,000 visitors a year with over 100 staff. We want you to learn, discover and develop your career. We’ll work with you to plan your development in a way that’s right for your needs. 

Business Services is a community of multi-skilled professionals that work in partnership with colleagues across the Trust. We play our part in delivering the strategy by seeking innovative solutions to challenges and enabling our colleagues to effectively deliver their work. 

To put it more simply, ‘You look after the people, who look after our places.’

You’ll be helping to run the internal property hub at Dunham Massey, providing the wider team with resources, knowledge and support. You’ll have the chance to be involved in different aspects of the business getting to know staff and volunteers across Dunham Massey; from customer service to cash handling; from managing group bookings to organising compliance training – your daily tasks will be varied so ability to multi-task and prioritise workload is essential.

We’d love to hear from you if you’re: 

• helpful and friendly 
• a people person, with a positive ‘can-do’ attitude 
• comfortable using IT packages 
• enthusiastic, and happy to learn new skills 
• a team player, but also able to work alone under direction 
   

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.