Area Security Supervisor Zone Ex

Marylebone Cricket Club (the Club) is the world's most active cricket club, custodian of the laws of cricket and is also the owner of Lord's Ground, affectionately known as the "Home of Cricket".

The MCC and Lord's brands are renowned worldwide and are synonymous with excellence, prestige and providing an enjoyable customer experience, whether at an international cricket match with 31,000 spectators or for Sunday Afternoon Tea in the Long Room.

MCC recognise that Zone-Ex is an area of growing importance and in need of defined leadership and management by a member of our staff. The SGSA define Zone-Ex as;

'Consisting of those areas, either in the public domain or under private ownership, considered to be integral to the circulation and safe management of people both arriving at the venue and dispersing afterwards.'

SGSA SGO3 page 29

The roads surrounding Lord's fall within this definition, and within these roads, we deploy our own staff and staff from our security contractors (currently two distinct companies). Coordination of these resources by a named and identified individual is, we say, crucial to ensuring command, coordination, and control of staff.

The Area Security Supervisor will coordinate and deploy resources within Zone-Ex at MCC and form the link between these resources and Lord's Control on match days at MCC. You will act in line with the club's standards and values: smart, attentive and original.

Required Skills and Experience

The demands of the cricket season mean extended hours and intense periods of work - including weekends - and the ideal candidates will be able to demonstrate personal resilience to manage this and still deliver their best work.

The ideal candidates for this Area Security Supervisor role will show strong customer focus, great teamwork and have the ability to work under pressure.

You must hold a Level 3 NVQ Certificate in Spectator Safety or be able to demonstrate equivalent professional experience.

Commitment to Work

All Area Security Supervisors applying for this position must be available for 75% of major match days, including two International Test Matches, One-Day International, T20 Blast fixtures and The Hundred tournament. This equates to working a minimum of 15 out of the 20 major match days in 2024.

• Thursday 6 June - Sunrisers v South-East Stars (CE Cup) and Middlesex v Glamorgan (T20 Blast)
• Tuesday 11 June - Middlesex v Somerset (T20 Blast)
• Thursday 13 June - Sunrisers v The Blaze (CE Cup) and Middlesex v Essex Eagles (T20 Blast)
• Thursday 20 June - Middlesexv Surrey (T20 Blast)
• Wednesday 10 - Sunday 14 July - England v West Indies (Men's Test match)
• Wednesday 17 July - England v New Zealand (Women's T20I)
• Saturday 27 July - The Hundred
• Thursday 1 August - The Hundred
• Sunday 4 August - The Hundred
• Friday 9 August - The Hundred
• Saturday 17 August OR Sunday 18 August - The Hundred Eliminator or Final
• Thursday 29 August - Monday 2 September - England v Sri Lanka (Men's Test match)
• Friday 27 September - England v Australia (Men's ODI)

Free meals are provided to all casual staff on match days.

In line with the Club's culture, you will:

• Have a positive and proactive approach to all elements of the role.
• Have a polite, courteous and helpful manner.
• Be respectful to all MCC employees, casual workers, members and visitors.
• Actively promote teamwork by supporting others and sharing knowledge.
• Deliver high-quality work/service in a timely way.
• Actively work to help improve standards across the Department.

In line with the Club's culture, you will support our values:

SMART

• Manage and deploy staff on match days to Zone-Ex.
• Be the central point of contact for relevant contractors who support the Zone-Ex operation. Brief and deploy contractors accordingly
• Coordinate resources to ensure key risk locations have appropriate resources.
• Report to Lord's Control
• Consider the learnings from Manchester Arena Inquiry and ensure lessons learned are used to brief and organise staff.

ATTENTIVE

• Act as an ambassador of MCC.
• Lead all teams and ensure all staff are trained and positively engaged in ensuring MCC is the finest Club in the world.
• Work with all the supervisors to ensure they are proud to deliver the highest standards of safety, security and service possible.
• Provide post-match reports

ORIGINAL

• Plan effectively to ensure efficiencies can be realised in staff deployment
• Build relationships with key service providers within Zone Ex
• Liaise with local businesses who sit within the Lord's Zone-Ex grid

MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and/or other legally protected status. If you have any particular requirements in respect of the recruitment or interview process, please mention this in a covering email/letter.