Accounts Receivable Supervisor

Accounts Receivable Supervisor (Education) 

Cobham 

Hybrid role: work from home once a week 

Hours: 8.30am - 4.30pm 

Role purpose: 

• Supervising two school fees assistants. 
• Providing valuable support to the Accounts Payable and School Fees Manager
• Supervise the day-to-day administration of student accounts, ensuring excellent customer service and smooth and timely issuing of invoices and receipt of school fees
• Oversee daily banking

PRINCIPAL ACCOUNTABILITIES

•    Supervise a team of two School Fees Assistants, completing their annual performance review

•    Escalation point for internal and external parent queries to enable effective credit control, including contact via phone and email to chase outstanding debt in a helpful, supportive and proactive manner

•    Supervise and process Accounts Receivable transactions in a timely manner to ensure ledgers are accurate and up to date

•    Manage the student leavers and refund process in a timely manner

•    Manage the relationships with corporate payers

•    Support the Accounts Payable and School Fees Manager with biannual billing process

•    Oversee the manual invoice process which takes place outside of the billing process

•    Collect and reconcile credit card payments and record these and other payments on the database

•    Supervise daily banking and associated multi-currency journals

•    Monitoring and management of School Fee Plan relationship and payment schedule.

•    Completion of in month checks and month end reconciliations

•    Ensure that best practice is being followed and that Terms and Conditions are adhered to by the department

•    Supervision of the Accounts Receivable inbox

•    Build strong relationships with other departments within ACS.

•    Undertake ad hoc duties and reporting as required

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

•    Excellent customer service and cultural awareness skills

•    High accuracy and attention to detail

•    Able to deal sensitively with difficult situations and with discretion

•    Able to liaise and interact with Finance colleagues, non-Finance colleagues and external stakeholders in a professional and collaborative manner

•    Good IT skills with knowledge of Microsoft office packages, including Microsoft Excel

•    Prior experience of CRM systems preferred

•    Good planning and organisational skills to deal appropriately with internal and external stakeholders and meet deadlines

•    GCSE English and Mathematics

•    Experience working within a Finance team

•    Accounts receivable/credit control supervision experience essential