Appraisal Administrator - Professional Membership

Posted 25 April by Handle Recruitment
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As an Administrator you'll be instrumental in maintaining a smooth and organised process for professionals undergoing appraisals. From assisting with form completion to ensuring compliance, your role is pivotal in maintaining a smooth and organised process.

Supporting on a 3-month contract with a strong view to go permanent thereafter. Office based role where days in the office will vary (working in the office 3-4 days a week) - office in Central London. To start immedidately.

We're looking for:

  1. Charismatic Communicator: With a can-do attitude, you'll confidently engage with members and team alike.
  2. Entrepreneurial Spirit: Spotting opportunities for system enhancements is second nature to you.
  3. Member Advocate: You're passionate about understanding our members' needs and utilising information to drive positive outcomes.
  4. Mission-Driven: You're enthusiastic about contributing to the overall business success.

Responsibilities & Key Duties:

  • Handling member enquiries and providing clear guidance on processes.
  • Maintaining accurate member records and collaborating with the team to resolve discrepancies.
  • Offering system support and troubleshooting login issues for new members.
  • Following up on outstanding areas, including reminders for deadlines and invoice payments.
  • Contributing to a coordinated effort within the team by feeding back relevant information.

Skills & Experience:

  • Experience in membership services and record-keeping (desirable).
  • Customer service expertise with excellent written and verbal communication skills.
  • Proven ability to manage tasks and prioritise in a fast-paced setting.
  • Familiarity with complex administrative systems and online meeting facilities.

If you're ready to make a meaningful impact, apply now and become a part of our team dedicated to supporting professionals in their journey!

Handle Recruitment is acting as an Employment Business in relation to this vacancy.

Reference: 52531800

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