Applications & Technical Support Engineer

Our client is seeking an eager Graduate/ young professional to succeed as a Applications & Technical Support Engineer in their Uxbridge office.

Job Specification:

Your daily duties will be as follows:

• Provide product and application support for customers both off-site and on-site
• Provide continued support for Sales Engineers
• Test and create reports for technical applications
• Launch new products to sales teams by giving presentations, demonstrations and tests
• Plan, design, develop and deliver trainings on existing products
• Control preparation , management and fixing of demonstration equipment for Sales Engineers
• Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters
• May need to assist salespeople with on-site presentations to customers, as and when needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company/department policies and procedures
• Handling IT related issues and other duties or projects, as and when assigned
• Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company
• Attending and supporting marketing exhibitions

Qualifications:

• Degree educated in an engineering or technical discipline
• Placement/year in industry preferred
• Must be eligible to work in the UK
• Must have a full driving licence, valid in the UK

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.