Applications Support Analyst

Our client are a well-respected economics firm with a growing IT department seeking an enthusiastic Applications Analyst to join the team where you will be provided support and autonomy to get stuck in and provide day-to-day support of fundamental business applications and to work closely with the wider IT team on various user issues.

You will report into the Senior Applications Manager and work in tandem, as the sole Applications Analyst, to support the helpdesk and manage the full software implementation lifecycle. This role will involve a customer facing element and you must enjoy working with people of all walks of life.

Core responsibilities and skills required:

• Must have some experience of supporting business applications (Cloud-based and on-prem)
• Supporting delivery of new technology and software
• Troubleshooting and configuring software applications
• Provide 2nd line support
• Assist in the delivery of project work
• Knowledge of business software to include accounting/financial management, HR, CRM, SharePoint, Office
• Experience of SQL Server, Oracle or other RDMS
• Data Management experience

Soft Skills:

• Passion for IT
• Genuine interest in helping others
• Self-motivated and proactive
• Analytic approach

Hybrid working - core hours 9am - 5:30pm.

If you feel you hit the criteria above, hit apply!