Appeals Administrator

Appeals Administrator

Manchester, M34

£20k+

A leading debt recovery business is rapidly expanding and have an opportunity for an Appeals Administrator to help strengthen their appeals team located in Manchester.

Benefits:

• Pension scheme
• Monthly incentives
• 29 days holiday (including bank holidays)
• Ongoing training
• Free On-Site Parking
• Refreshments
• Smart Casual Dress Code
• The position offers a salary of £20,500.

Requirements

To be successful, you don’t have to have previous experience, however, you do need to demonstrate:

• Great written and verbal communication skills
• Self-motivation and an ability to manage your own workload
• Problem-solving and decision-making abilities
• Accuracy and strong attention to detail
• The ability to work quickly and accurately
• Sound IT skills - using Outlook, Excel and Word

The role will include:

• The role will involve working within our Appeals Team responding to written appeals for private parking charge notices.
• Analysing case-by-case data and collating the relevant written response
• You may also be required to operate a customer service phone line to provide advice on how to appeal
• Able to prioritise tasks, work on own initiative and manage a busy workload
• Required to perform to KPI’s

At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.

Due to the high volume of applications, we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.