Agency Support Worker.

Support Worker Role, Responsibilities and Duties

We are currently looking to grow our already established, dynamic and dedicated team of support workers who are committed and dedicated to making a real difference in the lives of individuals with care needs.

Role

You will be supporting individuals with Learning Disabilities, ASD [Autism], Medical [Physical] and Mental Health Illnesses, and ADHD to lead a fulfilling and more independent life.

You will support clients with all aspects of their day-to-day living, including social and physical activities, personal care, and support with managing behaviours that challenge, form and maintain healthy r/ships

Responsibilities and Duties

• Identifying and planning their care
• Supporting clients to maintain the patient’s personal hygiene and wellbeing
• Administering medication [supervising and auditing].
• Taking and monitoring individuals’ vital signs, checking their temperature, BP, pulse etc.
• Attending medical appointments mental health reviews, professionals’ meetings etc.
• Advocating for clients, providing general emotional support.
• Engaging clients and providing companionship

• Support with financial responsibilities, paying bills, providing support and advice on budgeting, food, and all essential shopping,

• Supporting and encouraging people to manage their own domestic responsibilities meal preparation, household chores, teaching life skills such as cooking, and maintaining a clean and safe environment.
• Encouraging and supporting a healthier lifestyle/making positive choices about their life.
• Working with colleagues and other professionals, such as social workers, address clients’ needs and review their care.
• Keeping accurate and maintain up-to-date records and reports.

• Monitoring the patient’s mental state, risk assessing and updating records.
• Communicating and supporting the patient’s relatives and carers always maintaining a positive relationship.

• Ensuring they are eating a balanced diet and drinking adequately.
• Supporting people to access community facilities/activities, access to work/education courses
• Meeting their social, emotional, and intellectual needs.
• Supporting clients in maintaining their tenancy /accommodation.
• Confidentiality and adhere to GDPR
• To adhere to all company policies and procedures

Skills

ESSENTIAL:

• patience and empathy, interpersonal skills,
• Clear verbal communication skills to explain sensitive information
• Good communication and listening skills
• Ability to remain calm in stressful situations
• Promote excellent client relationships
• A polite, respectful, and compassionate approach
• Flexibility to work on weekends
• Ability to document efficiently

Desirable:

• Ability to handle multiple tasks safely and efficiently
• Capability to accept criticism
• Passion for providing the best for clients
• The ability to work well with others [teamwork]

Required Qualifications

Essential

Applicants must be 18 or over

GCSE

NVQ level 2 in healthcare

1-year experience in healthcare

Desirable

Full driver’s license

Mental health experience

**Disclosure**

All roles will be subject to a successful enhanced disclosure level from the Disclosure and Barring Service (DBS)

We are an equal opportunities employer.

SALARY

£11.50 - minimum, depending on experience.

Company Benefits

Pension Contribution

Holiday Pay

Sick pay

Training

A rewarding job, full of variety and opportunities for career development