Aftersales Manager
Posted 8 April by
TN Recruits
Are you an experienced and ambitious professional seeking a dynamic role?
Look no further! Nick at TN Recruits Automotive has an exciting opportunity for a Full Time/ Permanent Aftersales Manager with a competitive salary of £55,000 OTE, plus an over-achievement bonus.
About The Company: Elevate your career with a flagship used car retailer that has recently undergone a significant refurbishment, establishing itself as the premier used car outlet in the area. They are now on the lookout for a dynamic, customer-focused, and performance-driven Aftersales Manager to lead their multi-brand aftersales team. This unique role involves working with aftersales for both Bosch and Nissan brands.
Your Impact: As the Aftersales Manager, you will play a pivotal role in shaping the future of their business. Responsible for managing their multi-brand workshop, you will lead the Aftersales support and workshop teams to deliver an exceptional customer experience. Additionally, you will oversee the efficient preparation process of over 150 stock used vehicles, ensuring targets are met.
What Sets You Apart: They are seeking an enthusiastic and experienced individual who is ready to make an impact from day one. The ideal candidate will be adaptable and innovative, with a strong operational knowledge gained from working within a main dealer aftersales environment.
Perks We Offer:
- Company vehicle
- Health care
- Wellbeing support
- Additional holiday for extended service
- Birthday off
- Retail offers and vouchers
- Free MOT for employees
- Discounted service, repairs, and parts
- Company pension scheme
Key Job Areas:
- Customer satisfaction
- Aftersales KPIs
- Workshop loading and efficiency
- MOT compliance
- Vehicle health check process
- Vehicle additional product sales
- Parts ordering and stock control
- Staff development, coaching, and training
- Budget control
- Health and safety compliance
- Manufacturer audits
Qualifications:
- Previous Aftersales Management experience is preferable
- Ability to manage and work as part of a team
- Ability to work on own initiative or with minimum supervision
- Excellent communication, administrative, and organisational skills
- Exceptional customer service skills
- Polite, calm, and approachable personality
- Proficient in relevant computer applications and systems
- Full UK driving licence
Location: Hastings
Take the next step in your career by contacting Nick TODAY at TN Recruits Automotive, and enjoy a rewarding and challenging role with numerous benefits.
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Why Work with TN Recruits Automotive?
We have an incredible reputation with over 260 5-star reviews.
Not sure if this is 100% right for you? Apply or get in touch anyway and have a chat with our Automotive specialist recruiter who has connections with some of the biggest dealerships in the UK as well as relationships with small, local, family-run garages.
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
Reference: 52258527
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