Aftersales Customer Advisor

Aftersales Customer Advisors

Hinckley (LE10)

Mon - Fri 10am - 6pm

£2400 p/year (DOE)

Permanent Job

STOP : PLEASE READ THE JOB ADVERT FULLY BEFORE APPLYING, ATTITUDE AND PERSONALITY IS JUST AS IMPORTANT AS WORK EXPERIENCE.

We are looking for a new customer service advisor to start a full-time role with a busy used car supermarket in the Hinckley area.

This is a busy, office-based role working 9am - 6pm Monday /10am - 6pm Tuesday - Fri and a role that requires you to speak to customers who might have issues with a vehicle they have purchased. You would need to understand their issue, follow a process, liase with internal departments to work out the best strategy and keep the customer always updated.

It's a busy, fast paced role where you are challenged, kept on your toes and its certainly NOT boring.

The office is buoyant, loud, fun and very lively so we are looking for someone who can flourish within that culture.

To be considered - you NEED to have the following:

• Experience working within a AutoMotive and customer service role.
• Excellent communication skills (verbal and written).
• A process driven mindset.
• Superb empathy skills and someone who have understand an issue from a customer's point of view and come up with a solution.
• Strong organisational skills.

In return for your hard work - this role offers you:

• £24000 p/year (DOE)
• Job security of a permanent job.
• Proper development path and career ladder to climb.
• Lots of support from a great team.

APPLY NOW

if you feel that this is the right role for you, you have the skills needed and feel like this is the perfect job then you need to apply. Just respond back to this advert with your CV clearly showing the skills needed and we will be in touch.

Everyone will receive a reply but please do pick up the phone when we call from a 01455 number.

#WeCanSolviT