Administrator

WE Talent are hiring for an experienced Administrator for our client in Braintree.

If you are a great team player with experience in Administration, strong customer service skills and an eye for financial detail - we would love to hear from you.

This is a permanent full-time role based in the finance team.

Responsibilities:

• Work closely with the Customer Services and Returns teams to process and record refunds
• Manage all refund-related queries (internally and externally)
• Assist customers by processing partial Chip and Pin refunds
• Provide cheques to customers for cash or mail order payments
• Check your work for accurate return amounts
• Keep up to date on systems training and refund policy
• Provide support to the broader Finance team as needed

Requirements:

• A confident communicator
• Skilled in building relationships with customers
• A good team player able to work effectively across all levels of the organisation
• A confident user of technology able to learn new systems
• Experience of using a CRM is desirable
• Experience of processing returns/refunds/voids is desirable

If this sounds like you apply now for a confidential conversation!

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