Administrator

A well-established company based in Burton-on-Trent, are looking for another administrator to join their small team to undertake general administration duties in relation to maintaining membership records and membership services.

Roles & Responsibilities:

• Providing Membership Secretary with administrative support
• Maintaining the day-to-day administration of the Membership Department with particular respect to record keeping and liaising with member companies
• Administering the association’s Construction Skills Certification Scheme (CSCS) card service, processing applications and authorising cards to be produced
• Keeping member’s contact details up to date on the CRM system Assisting with scheduling the associations Site Audit Accreditation Scheme audits
• Keeping records of members licence and insurance details up to date
• Any other duties as designated by the Membership Secretary

Personal Specification:

• Experience 2 years’ experience working in an office environment
• 2 years’ experience of dealing with the public
• Experience of Word processing
• Experience of customer care and handling customer enquiries
• Ability to use PowerPoint, CRM Microsoft dynamics is desirable but not essential
• Qualifications Educated to GCSE standard, including Maths and English or equivalent, Grade C or above. Skills and Abilities
• Good planning and organisation skills
• Numerate, methodical and accurate
• Good telephone skills including written and interpersonal skills
• Team worker / People person
• Flexible, enthusiastic and adaptable to change

Other factors:

• Ability to work under pressure and to deadlines
• Willingness to embrace our company values of Teamwork, Integrity, Responsibility, Excellence, and Service

Hours of work: Monday to Friday 9:00am - 5:00pm, 30 minutes for lunch. (hours can be flexible on start and finish time)

Salary: £23,000

Benefits: Casual dress, free parking, sick pay, 20 days holiday going up 1 day every year up to 25 days.