Administrator

Account Management Administrator

Based in Hampton Hill.
Salary: up to £23,000
Full time, permanent office-based position

We are currently recruiting for an Account Management Administrator to work within a friendly team based in Thames Ditton. This is an ideal role for an organised candidate who enjoys administration.

Person Specification :

• Administration skills and experience
• Ability to deliver high levels of customer service and client satisfaction whilst managing client expectation
• Ability to produce accurate work to tight deadlines under pressure
• Excellent communication skills - both written and verbal communications
• Previous experience within the automotive or fleet management sector would be a distinct advantage
• The ability to work autonomously and as part of a team successfully
• Highly proficient in MS Office
• Ability to problem solve and think outside the box
• Effective time management and work prioritisation
• Positive, proactive and flexible outlook with high levels of integrity and empathy
• Enthusiastic, tenacious and hardworking
• Highly professional with excellent self-presentation standards
• A full driving licence is desirable

Key Responsibilities:

To ensure that the administration tasks of the account management function are completed accurately

and within agreed timescales. Ensuring all activities are undertaken in accordance with work instructions

and quality procedures

• Prepare and send packs to the relevant client prior to delivery
• To assist the Account Executive and Account Manager monitoring and managing Client services and insurance reminders
• Assist in the preparation of contract review presentation documentation
• To produce client related reports and manage client administration
• To administer and report on the company
• To undertake tasks and administration relating to the products and filing of documents
• As per request, prepare and send overseas travel documentation to the relevant customer
• To process daily invoicing efficiently & accurately ensuring information is correct & profit margins maintained