Administrator - Neighbourhood Service Advisor

Seven Resourcing are looking for a temporary Neighbourhood Service Advisor to work in Gateshead.

This position is initially for a period of 3 months and is paying £12.80 (PAYE) or £16.09 (umbrella) per hour.

The working hours are Monday - Friday from 9am - 5pm. 

Key Responsibilities:

• To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards.
• To accurately process and reconcile income in line with the Council’s financial guidelines and regulations.
• To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
• To work with customers seeking rehousing, providing advice on housing options.
• To carry out interviews with customers and assist with home visits when required.
• To encourage customers to access on-line services and promote digital inclusion.

Applicant Requirements:

• Qualifications: N/A. 
• Experience: 2+ years working within a similar role. 
• Compliance: Proof of right to work in the UK and 2 x references. 
• Hours: 37 hours p/w.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.