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Administrator - Damages & Warranty
Administrator - Damages & Warranty
Administrator - Damages & Warranty
Posted 12 March by
Resolute Recruitment
Easy Apply
Ended
Salary - £24,000 - £26,000 dependent on experience...
Administrator – The role:
• Monitor our damages and warranty inboxes, responding to all internal and external emails efficiently and effectively.
• Raise repair jobs on our hire software (Syrinx) and inform customers of any damage claims.
• Write up damage repair reports.
• Complete warranty claims from suppliers where applicable.
• Liaise with customers, suppliers and relevant departments to ensure smooth communication and swift resolution of any issues.
• Assist Service Manager with any required tasks.
• Work in conjunction with the Service Co-ordinators.
• Collaborate with the Service Team to identify and implement process improvements and to enhance efficiency.
• Monitoring and reporting on key performance indicators, providing regular updates to management.
• Fairly and impartially make reasonable sound decisions to resolve each case in the best interests of the company.
• Follow all relevant company processes.
Administrator – Role Requirements
• Experience co-ordinating and liaising with engineers/service/sales teams regarding maintenance/repair work.
• Ability to work under pressure, show initiative and have a positive attitude.
• Strong organisational skills with great attention to detail.
• Experience within a plant hire company, or within a similar industry, would be advantageous.
Administrator – Shifts:
Monday – Friday.
08:00 - 17:00
Resolute is an acting as an employment business in relation to this role.
Skills:
Microsoft, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Facing, Customer Service, Administration, Business.
Qualifications:
Microsoft, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Facing, Customer Service, Administration, Business.
Keywords:
service, coordinator, coordination, permanent, southam, warwickshire, northamptonshire, leamington spa, warwick, daventry, damage, warranty, admin, administration, coventry,
Reference: 52295676
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