Administrator Band E Zone 2

Posted 17 April by Reed Secure
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Administrator

  • Pay Rate: £17.90 per hour
  • Location: Belvedere, DA17
  • Job Type: Office-based, 6-month duration
  • Working Hours: 7am to 3pm or 8am to 4pm on an alternate rota. 

We are looking for a dedicated Administrator to join one of the UKs largest Law Enforcement Organisations within their specialist workshop team. This role is essential in maintaining the covert and specialist fleet, providing efficient administrative support to ensure maximum fleet availability and support to operational police officers.

Day to Day of the Role:

  • Manage vehicle bookings into the workshop, coordinating with customers to find suitable appointment times.
  • Support the Service Reception Manager in delivering an effective and efficient service.
  • Assist in reducing vehicle downtime and maximising fleet availability.
  • Provide assistance with the daily operation of our reception office and stores function, handling queries, issuing replacement parts, and delivering excellent customer service.
  • Assist with the delivery of the roadside assistance programme, organising suitable assistance for defective operational vehicles, and monitoring contractor response times.
  • Raise invoices and purchase orders as directed to ensure prompt payment for services.
  • Create job cards to transfer vehicle defects to technicians for diagnosis and repair.
  • Report building and workshop equipment faults for timely repairs.
  • Carry out data entry on Fleet systems and Excel spreadsheets to provide accurate daily reports.
  • Assist with the completion of weekly management information and updates on workshop functions.
  • Work closely with the parts department to assist with receiving and returning vehicle parts as required.
  • Take responsibility for personal development and stay updated with relevant standards and legislation.

Required Skills & Qualifications:

  • Good understanding of Microsoft Office, particularly MS Excel and Outlook.
  • Effective communication and interpersonal skills, able to engage with staff and officers at all levels.
  • Ability to work effectively alone or as part of a team.
  • Analytical skills for reviewing data.
  • Excellent computer skills in MS Office, especially MS Excel.
  • Excellent interpersonal skills and a calm disposition under pressure.
  • High degree of data input accuracy.
  • Ability to prioritise workload according to conflicting demands.
  • Good telephone manner.

Interviews will be conducted face to face and as part of the process a MS Office assessment will be carried out.

To apply for the Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Application questions

Do you have customer service experience?
are you proficient in the use of MS Office packages in particular excel?
Have you got experience within a transport/fleet or workshop environment?
Have you lived outside of the UK in the last 12 months?
Are you happy to be vetted by the police?

Reference: 52342185

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

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