Administration Officer - England South

Administration Officer - England South

We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function in the South of England to a high-quality standard.

What you will do:

- Coordinate training bookings using the diary system, email and databases to ensure training is organised, allocated and delivered.
- Create resource packs for colleagues delivering training courses and workshops.
- Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.
- Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.
- Collate evaluations and feedback from training and project work.
- Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate.
- Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.
- Assist with managing the office diary, arranging and organising meetings/bookings as required.
- Manage stock and resources ensuring that the required items are available.
- Administer petty cash as required in line with financial processes.
- Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.
- Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).

To be successful in this role you will have:

- Demonstrable experience in an office administrator role or equivalent.
- A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms.
- Ability to work effectively with internal and external stakeholders.
- Ability to resolve issues and identify solutions, seeking support and guidance where required.

Salary: £21,189 per annum (NALC Scale SCP 4) progressing by increments to £21,968 per annum (NALC Scale SCP 6). As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.

Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Hours: 36 hours per week

Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with some travel across the South of England

Contract: Permanent

Closing date: 3rd April 2024
Interview date: 12th April 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as an Administration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.