Admin Officer

To provide effective and efficient administrative and technical support within the Environment Services.

1. To reconcile agency timesheets.
2. To produce agency reports via our Time and Attendance system.
3. To extend agency staff placements.
4. To send out reports to managers and external staff.
5. To control and respond to queries and correspondence, ensuring Council deadlines are met. Be the focal point for all customer and internal enquiries to achieve a consistent approach across the service.
6. To provide the administration requirements of the service area.
7. To provide data inputting and keep/maintain records within timescales.
8. To process invoices and refunds on behalf of the finance team.
9. To undertake other duties commensurate to the grade of the post.

ADDITIONAL:

• To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.
• The post holder is expected to be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way they carry out their duties.
• Ensure all the services within the area(s) of responsibility are provided in accordance with the Council's commitment to high quality service provision to users.
• Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
• Carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.

Criteria description

Professional, office or administrative experience in a local authority.

Experience to a good standard in the use of IT systems, word, excel and Outlook.

Experience in report writing, including taking minutes, writing letters, responding to emails.