Account Manager

• Salary: Up to £30,000
• Location: Sutton
• Job Type: Full-time

We are seeking a dedicated Account Manager to join our Core Accounts team. Reporting to the Manager of Core Accounts, this role is pivotal in driving growth, retaining accounts, and developing client relationships within our core market segment portfolio. The successful candidate will be instrumental in managing existing and new core accounts and collaborating with internal teams to ensure customer requirements are met and exceeded.

• Resolve client issues and meet client requirements by effectively managing the internal network.
• Develop and maintain a client contact base across the portfolio.
• Analyse end-user requirements to identify and sell the correct suite of services.
• Achieve growth, revenue, and retention targets by selling a range of products, including merchant services and cash technologies.
• Identify and capitalise on growth opportunities with targeted accounts.
• Deliver against agreed contact strategy, account plans, and KPIs.
• Manage sales pipeline using CRM and ensure timely response to RFP/RFIs.
• Maintain up-to-date product knowledge and awareness of competitor offerings.
• Support best practice sales initiatives across the team.
• Collaborate with Customer Experience and Contract Management teams to accelerate customer onboarding and satisfaction.
• Participate in revenue management activities, including forecasting and budget reviews.

• Graduate calibre or equivalent experience.
• Enthusiastic, highly motivated, and sales-driven.
• Previous account management and telephone sales experience.
• Proficiency with Sales CRM systems (e.g., Salesforce).
• Resilient under pressure with excellent communication skills.
• Proven track record of success in B2B sales.

• Working with People
• Relating and Networking
• Persuading and Influencing
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations
• Achieving Personal Work Goals and Objectives
• (Desirable) Applying Expertise and Technology
• (Desirable) Adapting and Responding to Change

• Competitive salary package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.

To apply for this Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.