Account Handler

Posted 19 April by Day Webster
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John Williams are proud to have partnered with one of the UK's leading independent corporate insurance brokers with offices in both Manchester and London. They were established in 1970 and are a trusted business partner to their clients and a valued contributor to the insurance market. They are committed to the highest standards, having been awarded chartered status by the Chartered Insurance Institute.

They are seeking an experienced Account Handler to join their successful Real Estate team based in Manchester to maintain key client’s Property & Construction Insurance portfolios, providing a high quality, professional and efficient service.

Key Responsibilities
  • Responsible for the day-to-day servicing of clients’ insurance programmes
  • Obtain quotations both or new and renewal business. Research, prepare and present renewal reports.
  • Prepare market presentations in line with agreed protocols.
  • Effectively respond and manage with queries (and to the satisfaction of the client and the market), including but not limited to changes in cover and risk.
  • Identify the risk exposures and advise on insurance and risk management solutions in consultation with your team.
  • Build and nurture close, long-lasting relationships by developing a constantly expanding network of client contacts.
  • Serve clients as an advocate for their needs, ensuring delivery of exceptional service through close and regular interaction.
  • Seek to identify methods of enhancing services and adding greater value to clients and maintain a robust approach, delivering a service plan and annual timetable of visits aligned to their needs.
  • Act as a point of referral for Insurance Administrators and present solutions for discussion with wider team where required.
  • Provide feedback for insurer review meetings and actively contribute to the development of relationships.
  • Cultivate a positive and wide-ranging network of relationships with insurers, lawyers, and loss adjusters

Key Skills:
  • Previous experience within Real Estate or Property insurance
  • Excellent verbal and written communication skills – able to impactfully communicate with a range of stakeholders in a variety of settings.
  • Personable – able to build effective and positive relationships and communicate both informally and in formal situations.
  • Commercially astute – able to quickly interpret commercial challenges and driven to find solutions for clients.
  • Analytical mindset – driven to understand and leverage insights.
  • Excellent organisation skills
  • Drive to learn – with a work ethic of continual improvement and excellent service.

If you would like to learn more about this opportunity or any of the other positions we have please get in touch on /

Reference: 52392532

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