3rd Line IT Support Engineer

Opportunity for an experienced 3rd Line Support Engineer to join the London team of an established UK wide IT Managed Service Provider, supporting with on-prem activity for a high-profile client.

• UK IT MSP
• London Client - Hybrid role
• Salary upto £65k
• Looking to appoint ASAP

You will be required to work at client’s site 3 days a week, providing 3rd line support across project related tasks to a client in the financial industry, the role involves support with additional clients on non-site visit days.

To be successful you will need to be a confident communicator with strong technical skills, and the ability to Design, Build and Support with the following:

• VMware vSphere, Horizon VDI, and vRealize.
• Veeam B&R
• HPE Server, Storage, and Networking
• 10 Zig Thin Client and Re-PurpOS
• SCCM & MDT - Image build/deployment, patching, and application deployments.
• OpManager
• Manage Engine Password Manager
• Windows Server OSes
• Windows 10 & 11 Desktop
• MS 365 Apps

Ideally you will also have strong understanding of CIS & NCSC security best practices, Pen Testing, and Vulnerability remediation.