3rd Line IT Support Engineer

Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team.......

The position is based in their Witney office within their IT team supporting internal and external clients.

Duties and Responsibilities.

* 3rd line support to users and IT Infrastructure
* Troubleshooting problems through to principal cause
* Mentoring to other members of the team
* Contributing to development and implementation of IT Infrastructure
* Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers

Skills and Requirements.

* Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix
* Office365 - inc: SharePoint, Teams, One Drive and Email
* Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi.
* Good practical knowledge of networking
* Deliver major system upgrades and project work

If this sounds like the role for you please click to apply or call Jake at Profectus.