3rd Line Engineer

3rd Line Support Engineer - Azure, O365, VMware - Leeds - Hybrid - £35,000 - £40,000

Company

I'm partnered with a leading Managed Service Provider (MSP) based in Leeds, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering excellent IT solutions and work with a diverse client base, which puts them in a really good spot financially.

Role

As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and project work. This role involves managing escalated technical issues from junior engineer and delivering on IT projects. Typically client project work is across public and private sector migrations across O365 and Azure. You'll take ownership of clients within your pod and there will be commercial angle to the role.

Responsibilities

• Deliver project work across O365 and Azure migrations
• Manage and resolve escalated 3rd line technical issues from clients in a timely and efficient manner.
• Participate in the planning, implementation, and maintenance of IT projects.
• Provide expertise in areas such as server administration, network troubleshooting, and system optimization.

Qualifications

• Minimum of 5 years of experience in a 3rd line support or similar technical role.
• Proficient in server administration, network infrastructure, and troubleshooting.
• Solid understanding of IT security best practices. (CyberEssentials Implementation Preferred)
• Experience with O365 &/or Azure migration experience
• VMware ESXi
• Excellent communication and interpersonal skills.
• MSP Experience Preferred

Apply Now!

If you're looking for the next step in your career and have a skill set which consists of Azure, O365, Infrastructure, Networking, VMware & Projects then waste no time and apply for this role immediately.

3rd Line Support Engineer - Azure, O365, VMware - Leeds - Hybrid - £35,000 - £40,000

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